This Privacy Policy is a part the overall Terms of Service.
You must agree in full to the Terms of Service Agreement prior to using our service.
Introduction
Protecting customer privacy is of utmost importance to CloudToko. Accordingly, we have developed this privacy policy to demonstrate our firm commitment to privacy.
Personal Information
For the purpose of this Privacy Policy: “Personal Information means the visitors or customer’s ( either a person or a company ) name, physical address, e-mail address, telephone number, ip address, company name, ID details or bank details”.
Our Website
For the purpose of this Privacy policy our websites means the following:
http(s)://www.cloudtoko.eu
http(s)://my.cloudtoko.eu
Method of Personal Information Collected
When you visit our websites, our web analytics software (piwik) and live-chat software (kayako helpdesk) automatically record your ip address, date and time of visit, duration of visit and the pages you have visited for analytics and support purpose. Both web analytics and live-chat software is hosted in our own server and hosted on https://my.CloudToko.com. We do not use google analytics or any other third party plugins or javascripts that would record and give away your visit to our website.
Cookies
We use cookie technology which is a small text file that is created and stored on your computer’s hard drive by the browser for the purpose of live-chat, processing or completing a transaction. We also may use cookies in helpdesk and forum to save your password so you don’t have to re-enter it each time you visit our site. We do not host or allow any third party cookies. You are able to however, disable this cookie technology in your Internet browser..
Disclosure of Personal Information
CloudToko provides information about customer accounts or other personally identifiable data only when the discloure is required by law. You as a customer have the right to know and ask what information we have about you and how the information will be used. You have the right to correct any inaccurate information.
Retention of Information
We do not not sell, rent, exchange or otherwise disclose information about our site visitors or customers. We collect, retain and use only the information about you that is required by law to administer our business and provide high-level services. We retain this information no longer than necessary to meet these objectives.
Ad Servers
We do not use or have any relationship with any ad servers or third parties that track your activities.
Changes in this Privacy Statement.
If we decide to change our privacy policy, we will post those changes in this privacy statement, and if you are a customer, we will notify you via email regarding the new changes and the effective date.